Collection of User Information
The information we may collect includes, but may not be limited to:
- Your contact information to register to receive our newsletter and other company related updates, promotions and materials from us, such as your first name, last name, phone number, and email address;
- Where the account registration feature is available, your contact information to create a Charlie Academy account, such as your first name, last name, and email address;
- Information provided voluntarily by you concerning insights and feedback of Charlie Academy courses and programming;
- Information pertaining to the results of online assessments;
- Your transaction history relating to the use of our products and services;
- Information regarding your browser and other technical specifications required to use our Site;
- Cookies (small text files stored in your browser or on your hard drive) to allow our server to “recognize” you and to improve your experience; and
- Your IP address to measure our website traffic and to help provide a more personalized experience.
Children Under the Age of 13
Our Site and System are not designed for children under the age of 13, and we do not knowingly collect information from any person under the age of 13. If we find any users under the age of 13, the user’s account will be purged from our System.
Use and Sharing of User Information
We collect information about you in order to provide you with services and products and also to collect information that is necessary for the System to work properly. We use information about our users for a variety of purposes related to our business, including but not limited to:
- Allowing you to create an account on the Site;
- Allowing you to receive information from us regarding Charlie Academy products or services;
- Tracking information about your visits to our Site or use of the System to allow us to provide better service;
- Using certain online preferences in the aggregate across all users to evaluate the System and develop additional products and services to offer;
- Sending or initiating direct marketing programs, such as newsletters or information about new products or services we are offering;
- Contacting you regarding an inquiry on the System that you have initiated;
- Using content from social media platforms where you discuss our products or use a hashtag related to our products;
- Providing information about your usage or preferences to our third-party vendors and providers; and
We may provide user information to third-party service providers or venders such as LMS Checkout, Bridge, and Credly, for purposes of, including without limitation, providing aspects of our product and services to you, providing payment processing services, initiating direct marketing programs on our behalf, data tracking, maintenance or development of our System, development of online products and services or customer service or new product development, or other contracted promotional opportunities provided to our users. We will not share your information with third parties to directly market their products to you.
We may share your personal information with any subsidiaries, licensees, suppliers, distributors, affiliates, assigns, successors, or other related entities and their respective owners. We may also share your personal information in connection with law enforcement requests or in response to investigations, subpoenas, court orders, or other legal process to establish or exercise our legal rights or defend against legal claims or as otherwise required by law.
We may also disclose your information to a third party as part of reorganization or a sale of the assets of Charlie Academy, or its subsidiaries or divisions. Any third party to which Charlie Academy transfers or sells the System or related assets will have the right to continue to use the personal and other information that you provide to us.
We may also use third-party vendors, such as Google Analytics and Google Tag Manager, to advertise to our users online. These third-party vendors may display Charlie Academy product advertisements on other websites based on your internet usage. More specifically, these vendors use first-party cookies (such as the Google Analytic cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on your past visits to the Site or another site affiliated with Charlie Academy products or services. Any information that these third parties collect via cookies is not linked to any personally identifiable information (name, address, email address, or phone number) we collect or you provide on the website. You can opt-out of Google Analytics for Display Advertising by using Google’s Ads Settings.
Protection of User Information
We maintain administrative, physical, and technical safeguards for all user information collected in our System.
Limitation of Information Collected
While we work hard to use and disclose our users’ personal information only for the purposes identified above, you can choose not to provide personal information or can limit the personal information obtained by us as follows:
- You may have your contact information removed from our marketing lists to inform users of new or relevant products, services, and special offers by clicking on the unsubscribe link in any communication received from us, or by emailing us at firstname.lastname@example.org;
- You may limit the collection of “cookies” through your browser settings. However, this may disable our ability to provide you with the most relevant products or information regarding the System; and
- You may limit the ability of Google Analytics to track your online activity, as outlined in the “Behavioral Advertising” section.
California Privacy Rights
California Civil Code § 1798.83 permits users that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us at email@example.com. At this time, our servers do not respond to browsers’ Do Not Track settings.
Effective: April 2018
Last Updated: May 2018